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Quality first is one of our three company values and it guides our everyday decisions. Working together with both customers and factories, we make high quality PCBs, focusing on sustainability, by selecting the right factory for each project and constantly keeping an eye on the processes. For a more sustainable design we look to engage with our customers in the product development phase.

One of our technicians holding a customer seminar.
In 2021, we hosted 52 webinars with 2580 participants, to support our customers and sustainable product development.

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To steer the sector in a green direction

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  • Top scores in customer satisfaction including sustainability.
  • Continuously reduce environmental footprint.

Actions and achievements 2021

  • High quality performance – 99.6% – continued developing our quality processes and performance to minimize scrap, waste and resources used
  • 52 webinars and 2580 participants  – Design for Manufacturing, Cost drivers, PCB technologies, Quality assurance – our technicians sharing our knowledge and expertise to support sustainable product development
  • Continued supporting customers in the design phase – design guidelines for different types of PCBs available for download on our website
Customer satisfaction index 2021 | NCAB Group
*Benchmark – average result among other companies using the survey.
** No benchmark for Sustainability, as this is a specific NCAB question in the survey.
Next survey is scheduled for 2022.

Status December 2021

  • not started/far from achieved
  • on track
  • completed/achieved

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